Privacy Policy

1. Who we are

This Privacy Policy is issued by BK Empreendimentos e Negócios Digitais LTDA ("BK", "we", "us"), a company registered in Brazil under CNPJ 47.786.930/0001-86, with registered address at Av. das Seringueiras, 162, Bloco 12, 103, Jd. das Palmeiras, Cuiabá/MT, 78080-250, Brazil. It explains how we collect, use, share and protect information when you visit bkempreendimentos.online or use any of our SaaS platforms, AI tools or infoapps ("Services").

2. Information we collect

Depending on how you interact with us, we may collect:

• Information you provide directly: name, email address, company name, billing details and any message you send us through a contact form or email.
• Account and usage data: login activity, product usage patterns, feature interactions and preferences within our Services.
• Technical data: IP address, browser type, device information, approximate location and language, collected automatically when you access our website or Services.
• Payment data: processed by our third-party payment providers (such as Stripe). We do not store full card numbers on our own servers.

3. How we use your information

• To provide, operate and maintain our SaaS platforms, AI tools and infoapps
• To process payments, subscriptions and refunds
• To respond to support requests and communicate service updates
• To improve, personalize and secure our Services
• To comply with legal obligations under Brazilian and applicable international law

4. Legal basis and international transfers

We process personal data under the Brazilian General Data Protection Law (LGPD) and, where applicable to visitors outside Brazil, in a manner consistent with the EU General Data Protection Regulation (GDPR) and similar frameworks. Because we serve customers globally, your information may be processed on servers located outside your country of residence, always with appropriate contractual and technical safeguards.

5. Cookies and similar technologies

We use cookies and similar technologies to keep you signed in, remember your preferences (such as language) and understand how our Services are used. You can control cookies through your browser settings; disabling them may affect some features.

6. Sharing of information

We do not sell your personal data. We may share information with trusted service providers who support our operations (such as hosting, payment processing, analytics and customer support tools), each bound by confidentiality and data protection obligations, or when required by law, regulation or valid legal process.

7. Data retention

We retain personal data only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes and enforce our agreements. When no longer needed, data is securely deleted or anonymized.

8. Your rights

Depending on your location, you may have the right to access, correct, port, delete or restrict the use of your personal data, and to withdraw consent where processing is based on consent. To exercise any of these rights, contact us using the details below.

9. Security

We apply reasonable technical and organizational measures designed to protect your information against unauthorized access, loss or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of our Services after changes take effect constitutes acceptance of the revised policy.

11. Contact us